Job Overview
We are seeking a dedicated order fulfilment assistant to join our fast-paced small dental business. The successful candidate will play a vital role in ensuring the smooth operation of warehouse activities, including materials handling, stock management, and shipping and receiving processes. This role offers an excellent opportunity to develop your skills within a fast-paced environment, contributing to the efficient movement of dental equipment & materials and maintaining high standards of quality control. Prior warehouse experience is preferred, but full training will be provided for the right candidate.

Duties

Handling materials safely and efficiently.
Managing stock levels to ensure accurate inventory records
Picking and packing orders accurately for dispatch, ensuring all items meet quality standards
Prepare parcels and shipping labels for dispatch
Stocking shelves and organising storage areas to optimise space utilisation
Assisting with shipping and receiving activities, including documentation and labelling
Conducting quality control checks on incoming and outgoing products
Maintaining a clean, organised, and safe working environment at all times
Answer incoming phone calls professionally
Respond to customer enquiries regarding orders, delivery status, and products
Escalate complex issues when required
Assist with basic administrative and data entry tasks
Communicate with couriers and suppliers when needed

Previous experience in a warehouse environment is advantageous but not essential as full training will be provided. Experience in shipping & receiving operations, picking & packing, stocking, or quality control will be considered an asset

Skills & Experience

Previous warehouse, fulfilment, retail, or customer service experience preferred
Good attention to detail and accuracy
Strong organisational and time management skills
Friendly and professional phone manner
Basic computer skills
Ability to work independently and as part of a small team
Physically capable of lifting and moving stock when required

Personal Attributes

Reliable and punctual
Positive attitude and willingness to help
Able to multitask and adapt to changing priorities
Honest, trustworthy, and hardworking

This position offers a rewarding opportunity for individuals eager to develop their skills within a professional environment. We value organised, proactive team players committed to maintaining high standards of safety and efficiency.

What We Offer

Part-time hours: Monday to Wednesday (with potential to grow to full-time)
Up to £15 per hour — negotiable depending on experience
Supportive small team environment
Stable and varied day-to-day work
Opportunity to grow with the business
On-the-job training provided

Pay: £12.21-£15.00 per hour

Benefits:

Casual dress
Free parking
On-site parking

Ability to commute/relocate:

Greenwich SE10: reliably commute or plan to relocate before starting work (preferred)

Education:

GCSE or equivalent (preferred)

Experience:

Dental practice: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

ENDOUK LTD trading as Toothsaver.co.uk

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