Trainee – Shipping & Logistics Coordinator

Location: Woodford Green
Job Type: Full-time
Salary: £24,000 + performance progression

Join our clients Operations/Forwarding team as a Trainee – Shipping & Logistics Coordinator. This entry-level role is perfect for individuals eager to start a career in the shipping and logistics industry. You will receive comprehensive training across core operational functions, aiming to develop your skills to become a fully competent Logistics Coordinator.

Day-to-day of the role:

Documentation & Compliance
- Assist in preparing Bills of Lading, shipping instructions, commercial invoices, and packing lists.
- Ensure all import/export documentation is accurate and compliant with relevant regulations.
- Learn to submit VGM (Verified Gross Mass) and customs documentation as required.
Bookings & Coordination
- Support the booking of containers and shipments with shipping lines, hauliers, and consolidators.
- Monitor schedules, cut-offs, and ETAs to ensure timely movement of cargo.
- Coordinate loading, collection, and delivery arrangements with suppliers, depots, and warehouses.
Data Entry & Systems
- Learn to use industry software (e.g., CargoWise, INTTRA, carrier portals).
- Assist with maintaining accurate internal records for tracking cargo and costs.
- Assist with logging and following up on quotations.
Customer & Supplier Communication
- Communicate professionally with customers and service partners to provide updates and resolve queries.
- Support internal teams to ensure a high standard of service delivery.
Problem Solving
- Assist in identifying delays or issues; escalate where necessary.
- Learn to propose and implement solutions to ensure continuity of service.

Required Skills & Qualifications:

Strong attention to detail and accuracy.
Good communication skills (verbal & written).
Ability to work in a fast-paced environment and manage priorities.
Eager to learn, proactive, and willing to take ownership once trained.
Team player with a positive attitude.
No prior industry experience required — training provided.
Previous administrative or customer service experience beneficial but not essential.
GCSEs / A-Levels or equivalent (including English and Maths).
Competent in Microsoft Office (Outlook, Excel, Word).

Benefits:

Comprehensive training and career development opportunities.
Opportunity for progression to Logistics Coordinator within 12–24 months based on performance.
A supportive and dynamic work environment.

To apply for the Trainee – Shipping & Logistics Coordinator position, please submit your CV.

Many thanks

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