Role Purpose
The Warehouse Operative Team Leader is a dual-role position combining operational and leadership responsibilities, with approximately 50% of time spent on each. The role ensures efficient warehouse operations while driving safety, quality, performance, and continuous improvement.
Key Responsibilities
Warehouse Operative Duties (50%)
- Segregate and prioritise workloads from suppliers
- Unload vehicles safely
- Book goods into warehouse systems (SAP)
- Put away and replenish stock using warehouse systems
- Operate MHE safely (Reach Truck, Counterbalance and VNA truck – all the training provided on site)
- Support Goods In activities and resolve queries
- Work alongside and interact with the AMR robotic solution (Geek+) as part of daily operations
- Maintain health & safety compliance
Team Leadership Duties (50%)
- Coordinate daily team activities and resources
- Lead Tier 1 meetings and support escalations
- Monitor KPIs and ensure reporting accuracy
- Conduct shift handovers and debriefs
- Act as safety role model and ensure audits are completed
- Drive continuous improvement (Kaizen, HOS, PDCA)
- Support training, onboarding, and coaching of team members
- Manage documentation and reporting
- Deputise for Supervisor when required
Person Specification
- Warehouse experience
- Experience with SAP or similar warehouse management systems
- MHE trained or willing to train
- Strong communication and IT skills
- Proactive and organised
Training & Development
- Candidates must be willing to complete Green Belt certification within 12 months if not already achieved
- Participation in leadership and continuous improvement training
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