We are Tropical Glass, a growing terrarium and houseplant business based in North London. We create and ship terrariums, DIY kits, plant gifts and workshop materials to customers across the UK.

We are looking for a reliable, organised and hands-on Warehouse Operative / Order Fulfilment Assistant to join our team. This role is mainly focused on picking, packing and dispatching customer orders accurately and efficiently, so previous warehouse, fulfilment or pick-and-pack experience is important.

You’ll be working in a busy but friendly studio and warehouse environment where attention to detail, teamwork and care with delicate products really matter.

Key Responsibilities

Pick, pack and dispatch customer orders accurately and to a high standard
Prepare products, components and materials for terrarium kits
Check orders carefully before dispatch to reduce mistakes
Receive, inspect and store incoming stock
Help with stock organisation and basic inventory checks
Keep the warehouse clean, tidy and well organised
Handle delicate items, glassware, plants and packaging materials with care
Support improvements to our packing and order fulfilment process
Assist with general studio and warehouse tasks when needed
Learn basic plant care and terrarium preparation, with training provided
Provide friendly customer service to occasional studio visitors

What We’re Looking For

At least 1 year of experience in a warehouse, fulfilment, pick-and-pack, dispatch or similar role
Experience with e-commerce order fulfilment is a strong advantage
Good attention to detail and pride in doing things properly
Reliable, punctual and able to work at a steady pace
Comfortable lifting and moving boxes as part of the role
Organised, practical and able to keep your workspace tidy
Able to work independently and as part of a small team
Good communication skills and a positive attitude
Comfortable around plants, soil, packaging materials and delicate products
Ideally living within a 45-minute commute of our studio at N22 6AG
Comfortable working in a studio with a friendly dog

About You

You don’t need to be a plant expert, as training will be provided. However, you should enjoy practical work, care about accuracy, and be happy working in a fast-paced environment where every order matters.

This role would suit someone who has worked in a warehouse, fulfilment centre, stockroom, retail stockroom, dispatch team or small e-commerce business and is looking for a stable full-time role in a growing company.

How to Apply

To apply, please email your CV to info[at]tropicalglass.co.uk with the subject line:

Warehouse Operative

In your email, please answer the following questions:

Why are you interested in working with Tropical Glass?
Please tell us about your warehouse, fulfilment, picking, packing or dispatch experience, including how many years of experience you have.
What are your expectations of working with our company?
What is your postcode?

Please note: previous warehouse, fulfilment or pick-and-pack experience is required for this role.

Applications without these answers may not be shortlisted.

Pay: £28,500.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Tropical Glass

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