The Role…

At Soho House, the Safety and Operations Managerwill ensure that Soho House provides a safe and secure environment that protects and safeguard all House guests, employees, contractors and all House assets.

Demonstrating a professional approach, you will work with all managers and employees to ensure compliance with legal and operational security, fire and life safety requirements and drive a culture of performance and safe behaviour.

What's in it for you?

Weekly Pay
Team meal whilst on shift prepared by our chefs
Every House Membership
50% off Food & Drink, 7 days a week
Staff Room Rates
Private Health and Dental Care
Life Assurance
Day off on your birthday
Up to 50% Staff Discount on Cowshed & Soho Home
In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
Free Counselling Sessions
Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
Continuous training to develop yourself personally and professionally
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

Be the first point of contact for all BOH operational matters, including prevention and response to issues which pose a risk to business
Drive performance by establishing safety and maintenance priorities, identifying high risk areas, initiating actions to reduce risk exposure and communicating with managers about safety needs and problems
Lead the inspection and monitoring of the security and maintenance program in the House. This includes credit card payment control, key control, CCTV and all other physical security provisions, and monitoring employee entry and exit from the premises
Lead on managing all licensing conditions in conjunction with local licensing authority and maintaining all relevant logs
Oversee and manage BOH personnel, including maintenance and cleaners ensuring staffing levels are appropriate, and support event setup
Manage BOH operations ordering and cost control, such as invoice reconciliation, cheque requisitions, accruing and prioritizing purchases, in line with budget
Overseeing third party contractors on site when conducting general maintenance works and inspections, ensuring a clear process is in place to monitor access, follow company working practices and manage costs
Working closely with the Regional Head of Health and Safety in developing and instigating group initiatives
Prepare regular activity reports for GM and management team
Conduct or coordinate investigations into incidents involving guests or employees to learn lessons and support claims investigations

What we are looking for...

Minimum of 3+ years’ experience in similar capacity
Managing safely / CIEH level 3 or 4
Experience in similar role
Experience of working in a fast-paced environment
Comfortable in a matrix management environment
2 years’ experience at managerial level
Experience in the hospitality sector
NEBOSH general certificate
Minimum 5 years related experience in a hotel/club/property management
Experience with highly discerning clients

Soho House & Co.

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Safety and Operations Manager - Soho House Manchester