Job title: Warehouse & Operations Coordinator

About Lash Heaven Lash Heaven is one of the UK's leading professional lash suppliers, trusted by lash technicians and salons across the country. We're a small, passionate team and we're looking for someone who genuinely loves the beauty world to join us.

The Role This is a varied, hands-on role — not just packing boxes. You'll be keeping our warehouse running smoothly, looking after our customers, helping manage stock, and getting involved in content creation for our TikTok and social media. If you're organised, love beauty, and want a role where every day is a little different, this could be a great fit.

What You'll Be Doing

Picking, packing and dispatching customer orders accurately and on time
Managing inventory — stock counts, updating levels, spotting low stock
Responding to customer enquiries by email with care and professionalism
Helping create content for TikTok and Instagram — product videos, packing clips, brand moments
General administration and keeping records up to date
Keeping the warehouse tidy, organised and well-labelled

What We're Looking For

Excellent written and spoken English — essential
A genuine passion for beauty and the lash industry
Strong attention to detail in everything you do
Organised, reliable and self-motivated — you'll often be working independently
Some administration or customer service experience
An eye for content — comfortable on camera or behind it is a bonus
Social media savvy, particularly TikTok or Instagram

Hours Monday to Friday: 12:00–16:45 (15-minute break included) Saturday: 1 hour Total: 23.5 hours per week

Pay Starting at £12.71 per hour

What We Offer

Consistent afternoon hours — no early mornings
Staff discount on Lash Heaven products
Workplace pension
A friendly, small-team environment where your work genuinely makes a difference
Room to grow as the business grows

How to Apply Please send your CV along with a short message (a few sentences is fine) telling us: what draws you to the beauty industry and why this role appeals to you.

Applications without a personal message will not be considered. We're looking for someone who's genuinely excited about this — not just looking for any job.

Pay: From £12.71 per hour

Benefits:

Casual dress
Free parking

Education:

A-Level or equivalent (preferred)

Experience:

Customer service: 2 years (preferred)

Language:

English (required)

Work Location: In person

Lash Heaven

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Warehouse & Operations Coordinator