At Joseph Joseph, we are driven by a simple yet powerful belief — that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life.

Headquartered in London, we have grown into one of the world’s most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business.

We are looking for a Head of Supply Chain Excellence to join the team. This is a Senior leadership role responsible for driving operational efficiency, innovation, and continuous improvement across the end-to-end supply chain. This individual will lead the development and execution of best-in-class supply chain practices, ensuring agility, resilience, and value creation in a fast-paced, customer-centric environment.

What you will be doing:

Strategy & Transformation:
Develop and implement a supply chain excellence strategy aligned with business goals
Lead transformation initiatives to optimise processes, systems, and performance
Champion digitalisation, automation, and data-driven decision-making
Performance & Continuous Improvement:
Establish KPIs and performance frameworks to monitor supply chain effectiveness
Drive Lean, Six Sigma, and other continuous improvement methodologies
Identify and eliminate inefficiencies across procurement, logistics, planning, and fulfilment
Stakeholder Engagement:
Collaborate cross-functionally with Procurement, Operations, Finance, and Commercial teams
Influence senior leadership and key stakeholders to embed supply chain excellence principles
Build strong relationships with suppliers and partners to enhance collaboration and innovation
Leadership & Capability Building:
Indirect Leadership: Influence and develop a high-performing team of supply chain professionals
Programme management of all supply chain initiatives
Foster a culture of excellence, accountability, and innovation
Design and deliver training programmes to upskill teams and embed best practices
Proactively manage supply chain risks and develop mitigation strategies

What we need from you:

Proven track record in leading supply chain transformation and excellence programmes
Extensive experience of using SAP in a supply chain context
Deep understanding of end-to-end supply chain operations and technologies
Strong analytical, strategic, and problem-solving capabilities
Exceptional communication and stakeholder management skills
Experience with Lean, Six Sigma, or similar methodologies
Experience of successful supply chain system implementations
Qualifications:
Degree in Supply Chain Management, Engineering, Business, or related field
Advanced certifications (e.g., APICS, CSCP, Six Sigma Black Belt) are highly desirable

What you will get from us:

Competitive salary and holiday allowance
Company performance related bonus
A pension contribution
An exclusive staff discount
24/7 healthcare appointment support
Hybrid working – 3 days in office & 2 days from home and flex start/finish times
External private employee wellbeing support
Access to Perkbox
Volunteer days
Team Recognition scheme
Training and Development
Holiday carry-over scheme
Season-ticket travel loan
Cycle to work scheme
Parental Leave support
Holiday trading (buy/sell) and extra holiday days for long service

Joseph Joseph

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Head of Supply Chain Excellence