At InterContinental London Park Lane, we are currently looking to for Assistant F&B Operations Manager to join our team.

Welcome to InterContinental London Park Lane

Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.

We are seeking a highly motivated Assistant F&B Operations Manager with a passion for hands on service to support the day-to-day operations of Theo Randall at the InterContinental. This role requires a leader with a strong presence on the restaurant floor, someone who thrives in service and works closely with the senior management team to maintain the high standards expected of a premium London restaurant.

Key Responsibilities:

Oversee and support daily service alongside the Head of Department, with a strong presence on the restaurant floor
Manage and coordinate administrative tasks, including team scheduling, payroll input, and compliance documentation
Assist with menu development and implementation in collaboration with the culinary team
Support in employee relations (ER), training, and performance management, ensuring consistent team development
Contribute to forecasting, budgeting, and cost control, working closely with the leadership team
Ensure seamless communication between front and back of house teams
Drive exceptional guest experiences through attentive, proactive service

Requirements:

Minimum 1 year of experience as a manager in a 4 or 5 Star hotel restaurant or high-end restaurant environment gained within London
Proven ability to lead teams in a busy, service-driven operation
Comfortable with both front-of-house service and back-of-house admin responsibilities
Fully flexible with availability – must be able to work any shift within the 12:00–00:00 window, including weekends and holidays
Strong interpersonal, organizational, and problem-solving skills

We are part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies, with a portfolio of 21 brands worldwide - which means global opportunities! Our Assistant F&B Operations Manager enjoys a range of benefits including:

£38,616.76 per annum plus service charge, paid overtime, and other great IHG perks!
31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) 
Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
We provide every employee company sick pay and life insurance.
Free meals on duty
Professional career development with our IHG Leadership programs
Amazing discounts for our hotels and restaurants around the world
50% discount in our F&B outlets
Discounts from over 15,000 stores – all the way from retail to cinema
Exclusive local discounts at Hard Rock Café, The Backroom Bar, El Pirata to name a few!
Most importantly, we’ll help you grow and develop you as an individual and inspire incredible.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days.

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer.

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

IHG

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Assistant F&B Operations Manager - Theo Randall