Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK.

We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement.

At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.

Technical Operations Manager – Central

Heidelberg Materials UK

Package: Competitive salary, company car, and benefits

Heidelberg Materials UK is committed to maintaining an industry‑leading level of customer satisfaction through the continuous assurance and improvement of our product portfolio and technical services.

We are now recruiting a Technical Operations Manager (TOM) to lead our Central technical teams across the UK.

Role Overview

The Technical Operations Manager (TOM) is responsible for developing, documenting, and maintaining a comprehensive Quality Management Programme across Heidelberg Materials UK’s concrete, aggregate, and asphalt supply network.

The role leads and manages a team of field- and laboratory‑based technicians, ensuring quality assurance testing is delivered efficiently, safely, and in line with company standards, customer expectations, and commercial opportunities.

The TOM plays a key role in maintaining sample frequency targets, identifying value‑add technical services, and strengthening relationships with both internal stakeholders and external customers.

Key Responsibilities

Quality & Technical Operations

Lead the continuous assurance and improvement of Heidelberg Materials UK’s concrete, aggregate, and asphalt product portfolios.
Ensure quality assurance testing is completed in line with company standards, specifications, and regulatory requirements.
Maintain and optimise field sample frequency rates across the supply network.
Identify and support opportunities for commercial and “value‑add” technical testing services.
Maintain robust documentation and compliance within the Quality Management Programme.

Stakeholder & Customer

Engage effectively with internal stakeholders and external customers
Act as a technical ambassador for Heidelberg Materials UK, promoting confidence in products and services.
Support the resolution of technical queries and quality‑related issues.

Health, Safety & Environment

Ensure the highest possible standards of Health & Safety are maintained at all times.
Promote a strong safety culture across field and laboratory operations.
Ensure compliance with all company H&S policies, procedures, and legal obligations.

People Management & Leadership

Provide strong, visible leadership that creates an environment where teams are motivated, engaged, and high‑performing.
Lead and support:
- Senior Technicians
- Laboratory Technicians
- Technical Allocator
- Quality Control Technicians
Communicate clearly and effectively across all levels of the organisation.
Identify training and development needs through coaching, mentoring, and performance management.
Develop technical capability and succession within the team.

What We’re Looking For

Proven experience in technical operations, quality management, or a similar leadership role within concrete, aggregates, asphalt, or construction materials.
Strong people leadership and team development capability.
Excellent communication and stakeholder engagement skills.
A proactive, commercially aware approach to technical services.
A strong commitment to Health & Safety and continuous improvement.

Why join us ?

At Heidelberg Materials, we don’t just offer jobs we build careers. As a global leader in construction materials, we’re committed to innovation, sustainability, and, above all, our people.

Rewards & Benefits

We’re proud to be recognised as an Employer of Choice, with accreditations including:

Competitive Package: Salary, bonus incentives, generous pension, and life assurance
Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options
Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause
Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more)
Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunities

Heidelberg Materials

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Technical Operations Manager (Central)