Porter/ Driver

The Wellington Hospital, London

Full-time, 37.5 hours per week

Shifts between 0700 and 1900, working 5 days out of 7

Permanent

£14.80/ hour, plus excellent benefits

We’re looking for a Porter to join our Front of House team, based within The Wellington Hospital. Our Portering team plays a critical role in the day-to-day operation of the hospital, ensuring patients, visitors, clinicians and colleagues are supported through safe, efficient and compassionate services. From patient transfers and logistics to security and emergency response, the team is central to keeping the hospital running smoothly. This role sits at the heart of the organisation and offers genuine visibility, variety and purpose.

As a Porter, you’ll be a vital point of contact for patients and visitors, helping to create a welcoming, safe and well-organised hospital experience. Your day-to-day work will involve patient movement, site logistics, safety monitoring and responding to urgent situations, all of which directly support the delivery of outstanding patient care.
No two days are the same — you’ll work closely with clinical teams, facilities, pharmacy and security, contributing to hospital efficiency while making a meaningful difference to patient journeys. This is a hands-on, varied role with real impact, ideal for someone who enjoys being active, visible and trusted within a healthcare environment.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK.
From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in our Front of House team, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you'll do:

Provide a warm, professional and welcoming portering service to patients, visitors and staff
Transport patients safely between rooms, departments and hospital sites, including operating the hospital shuttle
Support hospital logistics through the delivery of equipment, materials and management of clinical waste
Monitor safety systems including CCTV, medical gas storage and security rounds, escalating issues as required
Respond effectively to emergency situations such as cardiac arrest, fire or system failure

What you'll bring:

A full, clean UK driving licence is essential for this role
Previous experience in a portering or similar facilities role
The ability to lift and move equipment when required
Strong communication skills with a clear focus on customer service
An understanding of Health & Safety procedures

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

We believe that by caring for our colleagues, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Porter/ Driver you’ll be eligible for:

25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
Private Healthcare Insurance for treatment at our leading hospitals.
Private pension contribution which increases with length of service.
Season Ticket Loan and Cycle to Work scheme.
Group Life Assurance from day one.
Critical illness cover.
Enhanced Maternity and Paternity pay.
Corporate staff discount for all facilities including Maternity packages at The Portland.
Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
Discounts with over 800 major retailers.

Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

Unique and Individual: We recognise and value everyone as unique and individual
Kindness and compassion: We treat people with kindness and compassion
Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness
Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity

Reasonable adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

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HCA Healthcare UK

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